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FAQ(Frequent Ask Questions)

How do I change my email address or password?

You can change your email address on the "edit your profile" page. Here you can change some other information including Partner preferences, address and other preferences about your daily routines, habits, hobbies etc.

After you've made your changes, click "Update" at the bottom of the page to save. Click here to step by step process

Why can't I see other's email or contact number?

Only paid members can see phone number and email address. (Upgrade your membership now). You can also send and receive messages in your My Box

When someone emails me, where does the email go and how do I respond?

When a member sends you a Message, it goes straight into your onsite message Inbox. We then send an email to your personal email address to let you know that it's there.

To read the messages, simply login to the site and go to your My Box, Messages. If you decide to write back, simply click "reply", write your own message and send away. Your note will go straight into the member's onsite Inbox, and we'll let them know it's there with an email to their personal email address.

All communications with other members stay onsite so that you never have to give out any personal information until you feel completely ready. Then when you are, you can exchange phone numbers and even meet in person.

How do I edit my profile?

To update your profile, click "Edit Profile" in Members Panel menu. Be sure to save your changes at the bottom of the screen when you're done.

Try to put your best foot forward with at least one photo and snappy, detailed essays about your interests. The photo is key since most people feel more comfortable writing to members they can see. Try to stay positive in your essays and let the real you shine.

How does "My Matches" works?

When you create your profile or Edit My Profile, besure to complete "Partner Info" page. Based on the information you provided in this page, our system automatically match potential partner for you. You will also receive periodic email from with the partner profile that matches your desire.

Do people actually meet on your site? Do they ever get married?

Yes, people meet on our site daily and meet in person and start relationships. We've also report of many marriages across many borders. To see for yourself, check the site for True Stroies.

When I Cancel my membership, does it end my subscription?

Yes, you can cancel you membership anytime you want. Simply click on the button located left hand site of your admin panel.